“I Think I’m Being Scammed — What Should I Do?”
If you suspect you’re being targeted by a scam, act quickly but stay calm. Follow these steps to protect yourself:
✅ Stop Communication: If you’re on the phone, hang up immediately. If it’s an email or text, do not reply, click links, or open attachments.
✅ Verify Independently: Contact the company or organization directly using their official phone number or website—not the one provided in the suspicious message.
✅ Secure Your Accounts: If you shared sensitive information (passwords, bank details), change your passwords right away and monitor your financial accounts for unusual transactions.
✅ Run a Security Check: Scan your computer or phone for malware if you clicked on anything suspicious.
✅ Report the Scam:
- Online scams & fraud: Report to the Federal Trade Commission (FTC) at reportfraud.ftc.gov.
- Identity theft concerns: Visit identitytheft.gov for next steps.
- Medicare or Social Security scams: Call 1-800-MEDICARE or the Social Security Administration at 1-800-772-1213.
- Bank fraud: Contact your bank’s fraud department immediately.
🛑 What Not to Do:
- Don’t send money, gift cards, or cryptocurrency to someone you don’t know.
- Don’t let strangers access your computer or install software.
- Don’t panic—scammers want you to act fast without thinking. Take your time and verify before responding.
“Can I Talk to Someone?”
If you need help or just want peace of mind, there are resources available:
📞 For Immediate Assistance:
- AARP Fraud Watch Helpline: 1-877-908-3360 – Support for seniors concerned about scams.
- Elder Fraud Hotline (U.S. DOJ): 1-833-FRAUD-11 – If you’ve been scammed or suspect fraud targeting seniors.
- Local Law Enforcement: If money has already been stolen, report it to your local police department.
💬 Looking for Advice?
If you’re unsure about a message, purchase, or phone call, ask someone you trust:
- A family member or caregiver
- A friend who’s familiar with technology
- Your bank’s fraud department
- A community elder support group
✉ Want to Report a Suspicious Message?
- Upload screenshots or describe the issue using the “Did You Get This Message?” section on this website.
- Share scam alerts with friends so others don’t fall victim.
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